Brother Printer says offline when it's on. - posted in Hardware, Components and Peripherals: I have windows XP on several computers on our wireless network. We recently switched to Verizon Fios and Internet, where we had to install their router.

What's going on? Epson R265 Adjustment Program on this page. I have a Brother MFC-L2700DW that worked fine for about a year. Suddenly it has began going offline. That happened sometime after I got a new Wi-Fi router (Netgear Orbi) and started using another laptop with it. Questions Answers Printer model: Brother MFC-L2700DW Print Frequency: Once or twice weekly. Firmware version: Main version: J; Sub1 version: 1; Sub2 version F Connection: Wireless Current OS: Windows 10 # of Machines Tried: 2 # of Users Tried: 2 Applications Tried: Microsoft Word and Brother Utilities Error Messages: Brother Status Monitor reports Offline Cartridges Used: Original ink What steps you have already tried?

• Step 1 Turn on and off printer. Happened sometime after I got a new Wi-Fi router (Netgear Orbi) I suspect this is the best clue we have to work with. Home routers may have features built into them to shutdown ports that are not in frequent use as a security feature. Hp 6370b Drivers Download. These features are normally worked around by setting up a static IP. However you confirmed the printer is already on a static IP so maybe something else is going on. Take a second look at your network configuration and make sure the static IP you selected is outside of the DHCP range.

The only way to lookup the DHCP range on your home router is to log into it and search around for configuration info. The printer must be on the correct subnet otherwise you wouldn't ever be able to print to it instead of randomly here and there. While you are in looking around the new router see if there are any security features that you can do to help keep your connection to the printer alive. There might be a new feature on the new Netgear that is in conflict with the behavior of your printer.